• Consignment Policy

    Listing your merchandise on our website through a consignment agreement: 

    Anyone wishing to sell through our Consignment Service must do so with the intent of following our simple rules and guidelines. Your Consignment Service agreement will provide you with the necessary information to get started selling immediately. If you have more questions after reading our guidelines go to secondhandswank.com, click on contact us and leave your message. We are always excited to hear from our customers and we will respond within 24 hours.

    CONSIGNMENT PROGRAM AT SECOND HAND SWANK.

    WE SELL NEW AND GENTLY USED CHILDREN'S, MEN'S AND WOMEN'S FASHIONS ONLY. IF YOU HAVE A QUESTIONABLE ITEM PLEASE CONTACT US FIRST TO DETERMINE IF IT CAN BE LISTED.

    Consignment Service 60/40 is an all-inclusive service where we handle everything for you. It includes:

    ·       Help pricing your items

    ·       Taking and editing photos

    ·       Writing product descriptions

    ·       Advertising and promoting your item

    ·       Shipping the item(s) when sold

    ·       Setting up a personalized shop for your items on our website

    ·       Social networking about items on the site

    ·       Detailed annual sales reports.

    ·       Handling customer returns, restocking items and customer inquiries

    ·       Commission percentage is deposited immediately into your Zelle or PayPal account.

     

    You give us your items - we do the work - you get paid!

     

    In order to insure accuracy, we ask that you complete an inventory form to enclose with the items you are shipping or bringing to us. This form will include the number of items being shipped and the price you want to get for each item. See how to price your products below.

    Please read and sign your Consignment Service agreement and return it to us.  

     Consignment guidelines:

     How to Get Your Merchandise on Our Site:

     You will need to ship your items to us, complete the inventory form and determine the price of each item. If you don't know what to price your item for we will help you determine a sales price. If you have a preferred price you want to sell your items for please list it on the inventory sheet.

    Web Space:  

    You are given your own store front (URL), You can use your own custom design logo or you can use our generic name/logo. Your items are placed within your store and cross merchandised in the individual categories they belong to. In some cases, if your item is something we haven’t previously sold, we will set up a new category for you. If the item applies to multiple categories we will list it in other categories at our discretion.

     Promotions:

    We offer sales promotions periodically on our website. As well as, a (Name Your Price) program on items we offer for sale. When you list items on our website you agree to accept discounted percentages on the sale of the item on all our promotional campaigns. You must also agree that we (Second Hand Swank) accept offers on the (Name Your Price) program on your behalf. You will be paid according to the actual, discounted or best offer sales price. 

    We may also include your items in email campaigns and other social media marketing avenues for the purpose of promoting your item(s), and generating sales for Second Hand Swank.  

    Shopping Cart:

     Payments for your merchandise will be handled through our PayPal account. PayPal is a great solution as it offers our customers several payment options even for customers without an account with PayPal. (Receiving your payment is addressed below)

     Shipping Charges:

     When shipping items to be listed to Second Hand Swank, sellers pay for their own shipping cost. We always recommend using Parcel Post and squeezing as many items into a box as possible. We prepare all items for photographs and will insure they look their best once we receive them. We also periodically offer deals and promotions on shipping costs for our sellers to encourage you to send more items. We will email sellers to inform you of these opportunities.

     Shipping fees for sold items are automatically calculated when a buyer checks out. The buyer pays for all shipping fees. We ship with the USPS either priority mail or parcel post. All items are shipped within 1-3 business days upon verification of payment. We pack and ship everything for you.

     Fees:

     Typically, consignment stores charge 50-60% of the sale price for their service. We charge only 40% of the sales price when an item sells leaving our sellers with a greater profit. Additionally, it costs nothing outside of your initial shipping cost to list items with us.

     Your Payment:

     Your 60% is paid either through Zelle or PayPal.

    Zelle: Recommended to avoid PayPal merchant fees. We simply need your phone number associated with the bank account you want your payment to go to.

    PayPal: You must open a PayPal account if you don’t already have one. We will need the email address associated with your PayPal account to transfer your 60%. Please note, PayPal charges a merchant fee. You will be charged PayPal’s merchant fee if you choose this option to receive your commission percent.

     That's it, the process is a really painless and your payment is immediate!

     Your Pricing Strategy:

     Pricing of your merchandise is at your discretion and you can set your own price.  If you choose to have us price your merchandise, we will research your item(s) to determine an appropriate price. In general pre-owned merchandise is priced at 25-30% of the original retail price. New items with the tags still attached can be priced at 50-80% of the retail price depending on the age of the item. We can offer suggestions if you like and can help you to determine a sales price.

     Acceptable Merchandise:

     Merchandise must be clean, with no damage and in working order. (If not in working order, it should be fixable and you must describe what is broken. An example would be a broken zipper, lost buttons etc. Your price should reflect the flaw. If there are other flaws, spots or anything else that detracts from what was the original new condition, you must describe the flaw so that customers can make an informed decision before purchasing. You will be given our restricted items list with your consignment agreement. We reserve the right to remove or decline any merchandise on our site if it does not meet our merchandise guidelines. Declined items will be returned to you or you can opt to have them donated.

     Refund Policy:

     At Second Hand Swank we offer a 100% return policy on all merchandise ordered through our website. We want the buyer to feel confident shopping with us. We call it our “No Fuss Return Policy”.

     If an item is returned to us and we have already paid you, you no longer have any ownership of the item. We may relist the returned item at our discretion to recoup our returned item fees. We have a great reputation for high quality merchandise on our site with a strong buyer base. We very rarely have a buyer return an item. Our policy ensures that you, the seller, sell merchandise that is high quality, and lets the buyer know they can shop confidently with us.  

     Consignment Term:

     Unfortunately no one can predict what the buying public will want. We will allow your item(s) to remain on the website for a reasonable amount of time in an effort to sell the item(s). If we (Second Hand Swank) determine that your item(s) are not selling, we may ask you to pick up your item(s). You will have 30 days to pick up your item(s) once you are notified. After 30 days we will donate your item(s) to charity.

     There are no listing fees to keep your item on our site. We only charge our commission fee when your item sales. You may remove your items at any time. All items will be returned to the seller or donated to charity on the sellers behalf, whichever the seller prefers.

     1099-K Form:

    Swank Sellers are considered Independent Vendors (non-employee compensation) that we provide a service for.  If an Independent Vendor makes more than $600 in a tax year, we are required to issue the Independent Vendor a 1099-K form. If you meet this criterion, we will ask you to fill out a taxpayer information W-9 form. You must complete the form and return to us. We will send you a 1099-K each tax year if you meet this criterion.     

     Returning your items:

    You may request your items to be returned at anytime. We will make every effort to sell your items. However, if we feel your items are not selling and we request that you pick up your items, you will have 30 days to schedule a time to pickup  your items. After 30 days your items can be donated to a charity. We will make every attempt to contact you via. email and phone.  

     Liability:

     “Second Hand Swank” assumes no liability for the loss or destruction of consignor’s merchandise in their possession through an 'act of God’. “Second Hand Swank” assumes no liability for the loss or destruction of consignor’s merchandise during the shipping process to or from “Second Hand Swank".

     

     Consignor’s Signature_____________________________ Date____________________